Estimated reading time: 5 minutes Yellow.ai‘s co-founder and Chief Product Officer Rashid Khan proposes to help enterprises automate their ‘conversations’ across two major...
Tag Archives: customer experience
Enterprise IT News has a list of questions for Vinod Chandramouli, Head, ASEAN Business, from Freshworks, an intelligent customer engagement company. EITN: Please...
In the words of TIBCO’s Senior VP in EMEA and APJ, Erich Gerber, TIBCO automated Wall Street 20 years ago. This was possible...
Just how far has Malaysia come since the government announced plans to develop a National Artificial Intelligence Framework in 2017? IDC Asia/Pacific Enterprise...
When officiating Share/Guide’s annual conference this year, deputy minister of of Communications and Multimedia, Eddin Syazlee Shith had said, “I would like to...
Oracle today announced a series of new innovations within the Oracle Customer Experience (CX) Cloud Suite. By combining innovative new technologies such as...
Over half of smartphone users spend no money on smartphone apps (paid-for downloads and in-app transactions), according to a new survey by Gartner,...
Visual representations of the Internet have come a long way. The amount of data on a website now, could very easily be more...
By Brian Donn, APAC VP of CX for Oracle We are now squarely in the age of the Customer. Customers are more empowered...
[vc_row][vc_column][vc_column_text] Airline to enhance merchandising capabilities with Amadeus Partnership to focus on transforming passenger services, developing new revenue streams and revamping the online...
DigitasLBi, a global marketing and technology agency, and Oracle have joined forces to launch DigitasLBi’s OSG (Oracle Solutions Group) – a dedicated Oracle...
With nearly 90 percent of enterprises engaged in digital transformation efforts and making Customer Experience the top priority, few have actually mapped their...