Retarus Cloud Services Enhances Workflow for BP Healthcare

Retarus, a leading global provider of professional messaging solutions, announced that BP Healthcare, Malaysia’s leading healthcare provider, has opted for Retarus Mail2Fax.The cloud-based solution provides essential support in driving digitisation, efficiency and workflow integration forward, while also helping to strengthen the security of patient records.

Today, Malaysia’s healthcare industry is experiencing the impact of digitisation, with increasing volumes of data, and more stringent security requirements since the Personal Data Protection Act (PDPA) came into force in 2013. BP Healthcare’s aim is no exception: to comply with security regulations, while achieving quicker turnaround times through the deployment of Retarus Mail2Fax.

The ability to send faxes directly from desktops, lab and pharmacy systems whilst adhering to compliance regulations for sensitive patient information, allows BP Healthcare to now dedicate more time to patients’ needs and access to medical services and actively play a role in shaping the future of the healthcare industry.

Garvy Beh, CEO of Doctor2U & Director of BP Healthcare Group, Verena Werner, Senior Sales Manager Retarus Asia, and Oliver Prevrhal, Managing Director Retarus Asia (from left to right, © Retarus Group)

“We are honoured to provide BP healthcare with a solution that boosts their flexibility and efficiency,” said Oliver Prevrhal, Managing Director of Retarus Asia. “We look forward to this continued collaboration, which will enhance healthcare services to patients and the healthcare industry in Southeast Asia.”

The increased automation and workflow integration also frees employees from time-consuming administrative tasks, facilitating greater efficiency across the company. Retarus’ web-based Enterprise Administration Services (EAS) portal enables quick data search and detailed analysis of fax transmission. Faxes can also be sent out as email attachments and used as digital records, promoting greater transparency and ease of patient record retrieval.

“We selected Retarus because they understood our needs from both the technical and legal perspectives, which were crucial for activities in the highly-regulated healthcare sector,” said Garvy Beh, CEO of Doctor2U & Director of BP Healthcare Group. “In collaboration with Retarus, it was possible to drive innovation and digitization throughout our comprehensive BP Healthcare network and beyond national borders since their solution supports all interfaces and all languages.”

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