Over 9 in 10 APAC Organisations Face Data Protection Barriers

Organisations in Asia Pacific & Japan (APJ) are managing close to five times the amount of data they did in 2016, and yet only 13% of businesses are data protection “leaders”, according to the third Dell EMC Global Data Protection Index in collaboration with Vanson Bourne.

The research, which surveyed 2,200 IT decision makers from both public and private organisations with 250+ employees across 18 countries and 11 industries, reveals the state of data protection amongst organisations in Australia, Japan, South Korea, India, and Singapore, amidst the current explosive growth of data in APJ. Specifically, the Index reported a large increase in the average amount of data managed – from 1.68 petabytes (PB) in 2016 to 8.13PB in 2018 – and a corresponding increase in business awareness of the value of data. In fact, 90% of respondents see the potential value of data and 35% are already monetising their data.

However, the Index also found that despite an impressive jump in data protection “leaders” (from 1% to 13%) and “adopters” (from 8% to 53%) since 2016, most respondents continue to face challenges in implementing the right data protection measures to address the rapid growth of data and the rising adoption of emerging technologies. 

The State of Data Protection in APJ

Disruptions and data loss incidents are occurring more frequently than the global average amongst APJ organisations, underscoring the urgent need for data management and protection in the region. 80% of APJ respondents have experienced some type of disruption over the last 12 months compared to the global average of 76%, amongst which 32% were unable to recover data using their existing data protection solution.

Although unplanned system downtime is more prevalent, data loss has proven to be far more expensive for APJ organisations. On average, 20 hours of downtime in the last 12 months cost businesses US$494,869, whilst companies that lost data, lost 2.04 terabytes on average with a price tag of US$939,703. Additionally, the likelihood of disruption has almost doubled over time for the affected companies in several areas. The Index revealed a sharp increase in the number of reported delays in time-to-market, loss of customers, and loss of repeat business, as key consequences of data loss and system downtime in 2018, compared to 2016.

The good news is 9 in 10 businesses recognise the value of data, and 88% in APJ said they take data protection more seriously for categories of data that have the greatest monetary value. However, the state of data protection in APJ is still in its infancy. More than 6 in 10 (64%) have yet to monetise data assets, and the majority of APJ organisations are still categorised as “laggards”, “evaluators” or “adopters” in terms of their data protection maturity, as opposed to being “leaders”.

“Today, much of an organisation’s business value is inextricably linked to data. In many respects, APJ companies are in a unique position to become truly data-driven, given the sheer volume of data this region produces,” said Alex Lei, Vice President, Data Protection Solutions, Dell EMC, APJ. “The critical building block for success is a robust data protection framework which is essential to gaining customers’ trust.”

Data Growth and Emerging Technologies Pose Challenges

APJ businesses are facing challenges in selecting the right infrastructure and measures in the face of rapid data growth and emerging technologies adoption. The majority (94%) of respondents encounter at least one barrier in relation to data protection. The top three challenges in APJ include:

  1. The inability to keep track of and protect all data because of growth of DevOps and cloud development – 46% agree
  2. The complexity of configuring and operating data protection software/hardware – 45.6% agree
  3. The lack of data protection solutions for emerging technologies – 43.4% agree

For those struggling to find adequate data protection solutions for newer technologies, more than half (54%) said they could not find suitable data protection solutions for artificial intelligence and machine learning data, followed by cloud-native applications (49%) and IoT (40%).

The challenges presented by emerging technologies and the rapid growth of data in APJ are just beginning to take shape. As such, only 18%believe current data protection solutions will be able to meet all future business challenges.

“Emerging technologies, powered by data, are beginning to yield very real business benefits for this region. Organisations looking to accelerate their digital transformation must look to enable and protect their data as it moves across their network – from the edge, to their core business, right through to their cloud. Companies’ data strategies are becoming increasingly more complex as they work to meet the data management, governance, security and accessibility requirements across a multi-cloud infrastructure, off and on premise, private and public cloud. Challenges aside, the insights and data monetisation opportunities are infinite for organisations ready to transform,” added Lei.   

Cloud Is Changing the Data Protection Landscape

Cloud technology is becoming an integral component of the data protection landscape in APJ. According to the Index, public cloud use has increased from 27% of the total IT environment in respondents’ organisations in 2016 to 41% in 2018. Nearly all (99%) organisations using public cloud are leveraging it as part of their data protection strategy. The top use cases for data protection within the public cloud include backup/snapshot services to protect workloads and cloud-enabled data protection software. 

The findings also suggest that protecting the growing amount of data in the cloud is a concern area for business leaders in APJ. More than 6 in 10 considered scalability options of data protection solutions important in anticipation of the inevitable boom of cloud workloads.

Regulation Is Low on the Priority List 

The Index also reveals that compliance to data privacy regulations like the European Union’s General Data Protection Regulation is not amongst the key concerns for APJ organisations. Regulation compliance was ranked sixth in the list of top data protection challenges by only 36% of respondents.

This sentiment is beginning to translate into reality as only around one-third (34%) felt very confident that their organisation’s current data protection infrastructure and processes are compliant with regional regulations.

Supporting Quote

Customer quote

“An integral part of providing a great customer experience to our customers is protecting their data,” says James Mystakidis, Group Executive Macquarie Telecom. “Today, data requires layers of robust protection – from backup and recovery to cyber resilience and compliancy. Having one technology partner we can trust with every kilobyte of data is absolutely critical for both us and our customers.”

Additional Resources

  • For a detailed view of the Global Data Protection Index, including global and regional infographics, please visit www.dellemc.com/gdpi.

About the Dell EMC Global Data Protection Index

Dell EMC commissioned Vanson Bourne for the third Global Data Protection Index, surveying 2,200 IT decision makers from both public and private companies with 250+ employees across 11 industries and 18 countries about the maturity of their data protection strategies. Vanson Bourne conducted the survey between September and November 2018. The countries surveyed include US, UK, France and Germany with 200 respondents each, and Canada, Mexico, Brazil, South Africa, UAE, Italy, Switzerland, Netherlands, Australia, Japan, China, South Korea, India and Singapore with 100 respondents each.

About Dell Technologies

Dell Technologies is a unique family of businesses that provides the essential infrastructure for organisations to build their digital future, transform IT and protect their most important asset, information. The company services customers of all sizes across 180 countries – ranging from 99 percent of the Fortune 500 to individual consumers – with the industry’s most comprehensive and innovative portfolio from the edge to the core to the cloud.