airport cancel

Our own KLIA ‘Blackout’

Whilst it took several hundreds of violent black clad “pro-democracy” rioters who occupied Hong Kong’s Chek Lap Kok Airport to disrupt flights and passenger movement,  closer to home, a problem with the Internet connection and flight check-in systems at Kuala Lumpur International Airport (KLIA) main terminal and KLIA2 low-cost carrier terminal since the night of 21st August 2019 has affected several airport systems such as the WiFi connection, flight information display, check-in counters and baggage handling systems, as and rendered the airport’s mobile application inoperable.

Around 2.30 pm on 22 August 2019, The Malay Mail reported 20 flights scheduled to depart from the main Kuala Lumpur International Airport (KLIA) were delayed this morning due to a massive disruption of its systems.  MAHB, the country’s main airport operator’s MYairports mobile application was also unserviceable as a result of the temporary systems disruption at both terminals of the airport.

An hour later the Flight Information Display System was back up and running and MAHB had deployed 500 staff to assist passengers on the ground.

However by the massive outage to systems at the Kuala Lumpur International Airport (KLIA) has also affected all retail and food and beverage stores in the main terminal, cutting off credit card transactions for now.

According to The Malay Mail news –

“The cash-only payment is the latest problem at Malaysia’s main gateway following massive disruptions to its systems that have affected WiFi connection, check-in counters, baggage handling systems and MYairports mobile application.”

Roughly before 5pm on 22nd August itself, apparently credit card payment facilities had been restored but no news yet about the source of the Internet breakdown.

So at the outage’s lowest point – even the credit and debit card payment terminals couldn’t work although the ATMs were still working thank goodness!

I have been writing quite a bit about the upcoming evolution of industrial automation – i.e. Industry 4.0, the foundation of which comprises up to nine technologies – or the “Nine Pillars” – i.e., Big Data, Augmented Reality, Simulation, Internet of Things, Cloud Computing, Cyber Security, Systems Integration, Additive Manufacturing and Autonomous Systems.

For Industry 4.0 to realise its full potential, it will require the extensive availability of high-speed, reliable broadband Internet connectivity, including fibre the upcoming 5th Generation cellular bearer wireless connectivity known as “5G”.

But with this kind of outage at KLIA and KLIA2, it is a stark reminder of the consequences of our over reliance on information and communication technology (ICT) based systems and the potential for paralysis and dysfunctionality of infrastructure and services in event the system breaks down.

IT Bytes Back Says: Fortunately those at KLIA and KLIA2 could still use case; Imagine HOW we will function under such situations if we  all fully reliant on some kind of cryptocurrency or digital currency?