Needed: Guided Intelligence

I recently noticed that it’s mostly governments and their police/military that have created groups and/or terms, then specifically stick the word “intelligence” to it. 

Go ahead and Google it up.

“I’m Bond… James Bond. I work for Her Majesty’s Secret Intelligence Service,” for example.

The British Secret Intelligence Service or MI6, very much exists, even if the debonaire Bond doesn’t. As does the Central Intelligence Agency (no, they weren’t making CIA up in Hollywood), and all the various “intelligence agencies” around the world, that have the purpose of protecting their respective governments via obtaining and trading intelligence (actually information) among themselves. (Actually, they’re so secret, who really knows what they really do).

But it’s not all about spies, espionage and homeland security.

The Economist Intelligence Unit, for example, researches and provides policy, risk and economic analysis for 187 countries. But, besides the EIU, it would seem many organisations are reluctant about taking on the ‘intelligence’ label!

And while all this is going on, a different kind of intelligence which emerged in recent years; Business Intelligence; is having a hard time gaining traction in businesses.

Analytic experts like SAS and SAP are of the opinion that it is time to take hard core stat and analytic tools out of the domain of pure data scientists and make it more palatable for business decision makers with colourful graphs, charts and user-friendly control consoles. This helps management, make more informed decisions instead of just relying on guesswork.

But, is plying businesses with more and more tools, really the answer?

The experts have shared their 2 sen: Analytics vendors feel employees in organisations aren’t in the habit or culture of analysing data, or trying to draw insights from it. Business users have responded that most analytic insights are drawn without taking hands-on experience into consideration.

But, have they said it straight to each other?

IT BYTES BACK! SAYS: Analytics tools can only do so much. IT vendors can’t discount human experience and gut feeling.




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