J&T Express Engages Array Networks to Address Surge in Courier Demand

Array Networks Inc. (Array), a network functions platform company shares that Malaysian courier J&T Express Malaysia has deployed Array’s APV Series ADC (Application Delivery Controllers) solution to address the surge in demand for their courier operations.

Johnny Huang, IT Project Manager of J&T Express Malaysia shares, “Back in March, when the Movement Control Order (MCO) first came into place, restricted to their homes, Malaysians turned towards e-commerce platforms to make purchases. This lead to a 40 percent increase in demand for our courier services.”

“We realised we needed to upgrade our courier management system in order to meet the rising demand from our customers. We needed a system that would minimise downtime and prevent traffic from clogging up our applications. Array Networks APV Series ADC fit our requirements and has more than met our fast growing demand,” Johnny further shares.

Array Networks APV Series ADC leverages robust load balance algorithms to intelligently distribute high traffic across multiple servers to ensure minimal downtime and optimised system performance at crucial high surge sales periods such as 9.9 and the recent Singles Day 11.11 sale.

“With minimised downtime, we can now assure our customers that we will deliver their packages on time. With health check mechanisms in place, the system also allows our IT team to add more servers as needed to support growing demand without interrupting our production traffic. This is important for us as, downtime for maintenance is something we cannot afford,” he adds.

Single applications hosted on a single server limits an applications ability to perform in high traffic situations. By deploying Array Network APV Series application delivery controllers, our solution will intelligently distribute traffic across multiple servers ensuring 99.999% application availability, up to 5x application acceleration and provides a first line of defence for web-enabled applications.

“Now more than ever, logistics plays a crucial role in assisting businesses to stay in business as movement remains restricted. As more retailers move online, we anticipate higher demand for logistic companies such as J&T Express and we are more than ready to help companies enhance their operations with our wide range of solutions,” ends Shibu.

(This content is surmised from a press release)