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Hyper automation platform for enhanced experience

Estimated reading time: 4 minutes

According to Liam Ryan, Ivanti’s VP for APAC, what the company offers is a great business to come into and understand especially during this time when disruption has been the norm for a number of years.

“I think what I see in Ivanti, is an organisation to work with our customers, to help them in that evolving workplace.”

Sure enough, the working anywhere, anytime concept is a current norm and Ivanti wants to support their customers acclimatise into that space as well as help these organisations’ employees have a better experience working anywhere, at any time on any device.

How Ivanti does it however, involves a hyper automation platform, called Ivanti Neurons,  which gives a common front end common user experience for all its customers’ employees.

Many technology solution vendors can propose to offer the same thing.

How Ivanti does it however, involves a hyper automation platform, called Ivanti Neurons,  which gives a common front end common user experience for all its customers’ employees.

Real-time, actionable intelligence

The platform proposes to drive IT with real-time intelligence which can be acted upon, as well as enables devices to self-heal and self-secure.

Ultimately, Liam said, Ivanti wants to make it easier for their customers employees to do their jobs, and not have to deal with processes that add no value to the organisation.

For example, leveraging analytics it can push out proactive and automated workflows, like process-driven and zero-touch updates that automate security for customer devices, data, and applications.

For example, leveraging analytics it can push out proactive and automated workflows, like process-driven and zero-touch updates that automate security for customer devices, data, and applications.

The Ivanti Neurons platform is equipped with machine learning and Artificial Intelligence (AI).

Liam described, “So AI, that starts to understand the users and how they work throughout the day, what they tend to do as a repeated process and start to look at how some of that can be automated.”

For example, leveraging analytics it can push out proactive and automated workflows, like process-driven and zero-touch updates that automate security for customer devices, data, and applications.

So that’s one piece, whereas another piece looks at the security perspective like keeping applications, users, data secure whether they are on the cloud, on premise, or in a hybrid environment.

Use cases

One illustration of a customer Ivanti works with is a large global manufacturer which wanted to manage compliance around unpatched endpoint devices like PCs, mobile devices, and servers.

The Neurons platform helped them get visibility of these devices at any given point in time, which created value for the customer.

Yet another customer based in Singapore wanted to be able to manage personal devices and access to corporate data, via workplace BYOD.

“And again, we worked with that customer, to help them identify and to manage all of those devices, and make sure that all the right people were managing data, but also reducing risk.”

“How do we make sure that those people are accessing applications and data that they are authorised to access?

“And again, we worked with that customer, to help them identify and to manage all of those devices, and make sure that all the right people were managing data, but also reducing risk.”

Journey

Ivanti’s journey the last few years has also been about acquiring a lot of different organisations that fit within what it offers to its customers.

“While I would not rule out anything else coming in the future, I don’t see a lot of gaps (to fulfil) right at the moment.”

“So, we are starting to put those long-term strategic roadmaps in front of customers to work at their pace, which also sees them work with Ivanti as a single vendor to support them with their security, with their IT journey, and with their business processes.”

He talked about many different spaces, or pillars that the Neurons platform underpins and which Ivanti is working on with customers to be able to eventually offer.

“So, we are starting to put those long-term strategic roadmaps in front of customers to work at their pace, which also sees them work with Ivanti as a single vendor to support them with their security, with their IT journey, and with their business processes.”