Hosiden Sets New Benchmark in Electronic Manufacturing with Hitachi Sunway


Hitachi Sunways implementation of Infor CloudSuite Industrial improves on-time delivery by 100 per cent for Malaysia-based Japanese electronics manufacturer

Hitachi Sunway Information Systems Sdn. Bhd. (Hitachi Sunway), a leading one-stop IT services and solutions provider in ASEAN, today announced the successful implementation of Infor CloudSuite Industrial ERP Manufacturing software v9.0 for Hosiden Electronics Sdn Bhd (Hosiden). Hosiden is a Malaysia based Japanese manufacturer of electronic components such as remote control unit, medical devices and switches.

The new ERP implementation has immediately enabled new supply chain visibility across Hosiden’s operations, and improved their on-time delivery to customers by 100 percent, reducing the Stock-versus-Production rate from 2.0 to 1.0 (Note: Industry lowest is 0.95).

Osamu Itoh, the Managing Director of Hosiden, said “Simply by aligning supply with demand, this new on-premise Infor ERP system empowers us with never-seen-before visibility into our operations, improving supply and demand production that, in return, allows for better forecasting and inventory control. The system enables our team to make informed decisions, improving our purchasing and operational efficiency, which has led to a 90 percent increase in cycle-count accuracy and a 0.1 percent decrease in the returned goods rate.”

Hitachi Sunway recommended implementing Infor’s CloudSuite Industrial ERP manufacturing software v9.0, a solution suite that provides 24x7x365 access to core business systems and data via a reliable and secure environment. The solution is one of the most highly flexible, functionally comprehensive, ERP systems currently available for the manufacturing industry.

Cheah Kok Hoong, Group CEO and Director of Hitachi Sunway said, “When we first started working with Hosiden, we realised that the double data processing was hampering their operations. Hosiden wanted faster access to their company wide data while being able to maximize the integration of solutions into their overall operations. Now Hosiden is able to extend real-time data access globally.”

Jaganath Kandasamy, General Manager of Hosiden says, “Prior to engaging Hitachi Sunway, our solutions were not linked, and different sections of our operations had to separately reprocess the same data. This hampered the streamlining of Hosiden’s business processes. We chose Hitachi Sunway as they were not only reliable, but it took them only five months to complete the implementation, as promised. Their proven ERP implementation success in the manufacturing industry gave us the confidence to work with them. They were also cost competitive and provided us with reliable pre- and post-sales services.”

ERP solutions such as Infor CloudSuite help data-intensive manufacturers like Hosiden reduce their IT upgrade and maintenance costs, yet enjoy updated and securely managed ERP framework solutions. This frees much-needed capital for manufacturers to expand their business and focus on building their brand and differentiating themselves from their competitors.

Helen Masters, Infor Vice President & Managing Director, South Asia – ANZ & ASEAN, said, “Infor CloudSuite Industrial helps manufacturers run with maximum efficiency, reduce cost and loss, maintain global manufacturing standards, enhance visibility across different sections, improve their balance sheets and, most importantly, see quicker financial value from the implementation. Infor is proud to work with our Malaysian partner Hitachi Sunway to deliver value-add ERP solutions that enable Malaysian manufacturers to achieve further success.”

Infor CloudSuite Industrial includes solutions for finance, distributions, manufacturing, warehouse and production mobility applications such as handheld barcoders. Users are also able to maintain global visibility of their suppliers, customers and product innovation within a secure technology infrastructure.

About Hosiden Electronics Malaysia Sdn Bhd

Hosiden Electronics (M) is the first manufacturing plant of the sixteen Hosiden group of manufacturing companies situated in Southeast Asia with its headquarters in Osaka, Japan. Established in 1989, located in Bangi Industrial Estate, Bandar Baru Bangi, Selangor, it provides electronic manufacturing services to its customers with a wide range of products comprising of AV, Automotive, Telecommunication related parts & Medical devices. The company has strived and achieved ISO9001, ISO14001 & ISO13485 in order to build a strong competitiveness in the business market to meet quality, cost & delivery for its customers. The company has successfully ventured, undertaken and manufactured diversified products for its customers locally and abroad.

About Hitachi Sunway Information Systems Sdn. Bhd.

Hitachi Sunway is the leading one-stop ICT solutions and services provider in ASEAN with a local presence in 15 locations across 7 countries (Singapore, Malaysia, Thailand, Indonesia, Vietnam, Philippines, Myanmar), supported by 400+ workforce and serving more than 1,000 clients in the region. A joint venture company between Hitachi Systems, Ltd. and Sunway Technology Sdn Bhd – the company is uniquely positioned to help organisations operating or expanding their operations within ASEAN. The breadth of Hitachi Sunway portfolio of offerings ranges from Enterprise Resource Planning (ERP), Product Lifecycle Management (PLM) to end-to-end Systems Integration, IT Security, Data Centre solutions, Cloud solutions, IT Outsourcing and many more. With its industry-wide experience, deep technology expertise, award winning accolades and strong track records, Hitachi Sunway continues to enable its clients to achieve their business vision. For more information, visit

About Infor

Infor builds business software for specific industries in the cloud. With 15,000 employees and over 90,000 customers in more than 200 countries and territories, Infor software is designed for progress. To learn more, please visit[/vc_column_text][/vc_column][/vc_row]

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