HID Global – Touchless Capabilities

HID Global global survey: Touchless solutions on the rise

Estimated reading time: 3 minutes

Requirements for access controls have changed, according to Alex Tan, Commercial Director, for HID Global when he addressed members media around the region recently.

The director for Physical Access Control Solutions in ASEAN region was sharing findings of a global survey around trends and opportunities for the access control sector.

Of note was how new technologies (and organisational practices) have emerged since 2020 and with quite substantial take up by survey respondents. For example, 20-percent of respondents are looking to deploy, or have deployed access control as a service.  This demand did not exist in 2020.

In complying to health and safety measures, new ways of working have made it necessary for organisations to adapt requirements for access controls to working environments which in turn leads to security, facilities, and IT teams needing to follow suit.

Alex  shared, “I think (the industry) understand that systems need to work across other systems to be able to churn out better data analytics and reporting, for example.”

With this in mind and in a bid to maintain productivity and profitability, organisations are adopting new technologies around cloud hosting (38-percent), indoor identity positioning (18-percent), and touchless/contactless (44-percent) solutions also emerged in 2022.

Interoperability, integration, and open standards as a trend for physical access solutions have increased by nine points in 2022.

Alex  shared, “I think (the industry) understand that systems need to work across other systems to be able to churn out better data analytics and reporting, for example.”

Access to premises using the mobile phone

For better situational awareness of the staff and visitors that are on their premises, it becomes necessary for organisations to pool data into a single data lake to be able to generate more meaningful reports.

Open standards and interoperable systems allow for both new and currently implemented technology to be ‘bolted onto current systems’. One in five of respondents also believe that interoperability and open standards will be one of the top trends for the physical access sector.

With that said, Alex also added that 19-percent surveyed believe that one piece of technology that would have greatest impact (on purchase decisions) would be the solution’s ability to integrate physical and logical access control.

Open standards and interoperable systems allow for both new and currently implemented technology to be ‘bolted onto current systems’. One in five of respondents also believe that interoperability and open standards will be one of the top trends for the physical access sector.

Alex shared that for this integration to happen it would be ideal for physical access and logical access controls to be on the same platform ie. Same brand.

This would enable capabilities like being able to access a video conference online portal because the system recognised the credential which the individual had earlier used to enter the premises.