FIDO Alliance Releases Guidelines for Optimizing User Experiences with FIDO Security Keys

The FIDO Alliance today released new user experience (UX) guidelines to help accelerate deployment and adoption of multi-factor authentication (MFA) with FIDO security keys.

FIDO security keys – small, portable high-security devices that connect to a phone or computer via USB, Bluetooth or NFC – are considered by many to be the “gold standard” for multi-factor authentication. Simply touching this device during sign-in protects accounts from a targeted attack 100% of the time. Many services, including Twitter and Facebook, now offer the option to enable FIDO security keys for mobile and desktop access.

The aim of the FIDO Security Key UX Guidelines is to help online service providers design a better, more consistent user experience for the consumer security key audience and ultimately maximize adoption. The document provides UX guidelines for all major steps of a consumer’s journey with FIDO security keys: awareness; consideration; enrollment; management; and authentication.

“Having reached widespread support for FIDO Authentication across the web, the FIDO Alliance is increasingly focused on ways to grow and ultimately reach mass adoption. One of our primary areas of focus towards this objective is making FIDO more usable and accessible,” said Andrew Shikiar, executive director and CMO of the FIDO Alliance.