Eaton is Committed to Help Businesses in Malaysia Minimize Electrical Outages

Pic caption: Curtis Lim, Malaysia Country Manager, Electrical Sector of Eaton and Isabel Chong, Eaton Country Manager for Singapore, Indonesia & Malaysia on-board the Eaton Mobile Truck at the Eaton Techday 2018

According to the World Bank Group[1], 18.9% of private sector businesses in Malaysia experienced electrical outages from March 2015 to May 2016. With the average duration of a typical electrical outage at 3.8 hours, more than 10% of businesses had backup power in the form of generators. The study also showed that businesses that utilized generators used them regularly, with over 20% of the electrical power consumed by these businesses, supplied by these generators.

Speaking on this occasion, Curtis Lim, Malaysia Country Manager, Electrical Sector of Eaton said that it was vital for companies to take proactive measures to fail-safe their operations from electrical outages, “Power is a fundamental requirement for many industries in Malaysia. It ensures manufacturing output, continuous data connectivity and uninterrupted operations across departments. When this important requirement is disrupted, many businesses suffer losses. Situations like these can be prevented with backup power systems and electrical circuit protection, which are among the end-to-end solutions that many of Eaton’s customers use.”

These state of the art solutions were showcased at a one-of-a-kind Eaton Mobile Truck, an 11-square meter interactive mobile showroom, during the company’s Techday today. The Mobile Truck highlighted power management technologies that focused on reliability, efficiency and safety.

Powering Malaysian Industries Forward

Thai AirAsia, which is a joint venture between Malaysian owned AirAsia and Thailand’s Asia Aviation, uses Eaton’s uninterrupted power supply (UPS) solutions for its sensitive networking equipment. “The aviation industry as a whole, relies heavily on clean power supply, especially when managing power sensitive equipment,” said Lim. “AirAsia for example, expanded its operations to Thailand in 2004 under Thai AirAsia, and was having constant power issues as the country’s power supply to many provincial airports was deemed unstable. Thai AirAsia recognized the need for a reliable IT system backed by a robust UPS solution. To date, many of our UPS solutions are installed at all Thai AirAsia’s hubs to create an effective networking system.”

Besides aviation, the manufacturing industry also requires uninterrupted power to maintain assembly line uptime and reduce operation costs. “Many industries require a robust infrastructure which includes uninterrupted electrical supply to maintain profitability and to continuously contribute to the nation’s economy. The manufacturing industry alone recorded a sales value of RM68.5 billion[2] in just the month of March 2018,” added Lim.

Data center systems are also on the rise, indicating the country’s focus on big data and analytics. Gartner, Inc has projected that sales will increase from RM2.25bil last year to RM2.33bil this year, and RM2.35bil in 2019.

“There are an increasing number of businesses in Malaysia who are relying on cloud services, and as Malaysia moves towards a mature digital economy, more and more businesses will be dependent on data centers. With the increasing demand, data centers must be equipped with power redundancies to maintain business continuity and prevent downtime,” said Lim.

A separate report by Technavio revealed that the data center construction market in South East Asia by electrical construction was valued at USD1.6bil in 2015 and likely to reach USD3.13bil in 2020. Electrical construction of data centers includes infrastructure requirements such as uninterrupted power supply (UPS) and generators, which provide backup power during disruptions that might interfere with workloads and harm data center equipment.

Eaton’s electrical business is a global leader with expertise in power distribution and circuit protection; backup power protection; control and automation; lighting and security; structural solutions and wiring devices; solutions for harsh and hazardous environments; and engineering services. Eaton is positioned through its global solutions to answer today’s most critical electrical power management challenges.


About Eaton

Eaton is a power management company with 2017 sales of $20.4 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries. For more information, visit

[1] The latest report for Malaysia surveyed business owners and top managers in 1,000 private sector firms, and found that the average loss per business as a result of electrical outages amounted to 1.8% of annual sales.

[2] March 2018 manufacturing statistics obtained from the Department of Statistics Malaysia

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