CloudManager for Xclaim Attracts Over 1,000 Customers

Ruckus Wireless, Inc. (NYSE: RKUS) announced that the recently launched CloudManager service for its Xclaim™ product line has moved from beta to full release. CloudManager for Xclaim already boasts over 1,000 customers of varying sizes worldwide who have signed up for the new, subscription-free cloud management service, with new subscribers joining at a rate of more than 30 a day.

“To see such rapid customer adoption of CloudManager is quite remarkable, and it clearly shows how well received our new management solution for the Xclaim product line is,” said Biju Nair, vice president and GM of the Xclaim product line at Ruckus. “The feedback has been incredibly positive so far and the platform is proving as robust and flexible as we had anticipated.”

The Xclaim product line and the accompanying CloudManager service is a comprehensive, entry-level enterprise WiFi solution from Ruckus Wireless. The Xclaim portfolio features disruptively priced, cloud managed indoor and outdoor business-class WiFi access points (APs). Xclaim access points are designed for organizations requiring a cost-effective yet reliable and powerful WiFi solution that bridges the gap between poor performing and featureless consumer-grade products, and more costly, high-end enterprise solutions that typically require dedicated in-house IT expertise.

Continued Nair, “With the Xclaim product line, we’ve eliminated the complexity that most people associate with enterprise WiFi while still keeping the key features that enterprises consistently need. Combine this with great RF quality and a disruptive pricing model, which now includes free cloud management, and you get a perfect fit for businesses looking for a straightforward, high-performance enterprise WiFi solution.”

Since CloudManager for Xclaim was launched on May 27, 2015, Ruckus Wireless has seen rapid adoption of its Xclaim product line from customers worldwide, with approximately 50 percent of deployments occurring outside of North America.

“We deployed Xclaim access points about six months ago and have been very happy with their performance—CloudManager has become the icing on the cake,” said Greg Harvey, IT director at Connected Data Inc., an early adopter of the Xclaim product line. “We converted from using the Harmony for Xclaim app, and I have to say, what you get is incredible when you consider they deliver the service at no cost.”

Resellers of the Xclaim product line have been equally enthusiastic. “We started selling Xclaim access points a few months ago,” said Ante Katavic, CEO of Smartnet, an IT solutions provider based in Croatia. “Xclaim access points allow us to offer very cost-effective and reliable WiFi solutions to our customers, and now CloudManager allows us to remotely configure, monitor and troubleshoot our customer networks from anywhere we can get access to a web browser. It’s fantastic, and our customers love the fact that there are no monthly or annual subscription fees.”

Ruckus Wireless already has a roadmap of enhancements for CloudManager for Xclaim that will be added in the weeks and months ahead. If customers have selected automatic updates, they will see these enhancements appear as they are released. Alternatively, customers can opt for manual updates and only add the new features as they see fit. In either case, the additional functionality at the CloudManager or access point level is delivered at no cost. “As we build out the Xclaim product line, CloudManager is going to be the central tool around which everything rotates,” concluded Nair.

“Clearly, we’re off to a great start.”



Ruckus introduced the Xclaim product line in late 2014 to address the fast growing entry-level enterprise market. The business class Xclaim product line combines high performance Wi-Fi with incredible ease of use at an incredibly compelling price-point. For more information, visit


Headquartered in Sunnyvale, CA, Ruckus Wireless, Inc. (NYSE: RKUS) is a global supplier of advanced wireless systems for the rapidly expanding mobile Internet infrastructure market. The company offers a wide range of indoor and outdoor “Smart WiFi” products to mobile carriers, broadband service providers, and corporate enterprises, and has approximately 52,000 end-customers worldwide. Ruckus technology addresses WiFi capacity and coverage challenges caused by the ever-increasing amount of traffic on wireless networks due to accelerated adoption of mobile devices such as smartphones and tablets. Ruckus invented and has patented state-of-the-art wireless voice, video, and data technology innovations, such as adaptive antenna arrays that extend signal range, increase client data rates, and avoid interference, providing consistent and reliable distribution of delay-sensitive multimedia content and services over standard 802.11 WiFi. For more information, visit


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