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A Move to Digitalise the Malaysian Freight Market

Shell and digital road freight platform Ezyhaul are partnering to further transform the Malaysian freight market. Equipped with over 60 years of global fleet management experience, Shell combines their expertise in mobility solutions with Ezyhaul’s digital freight capabilities. The partnership seeks to build a relationship with its customers by learning about their fleet management problems and then providing solutions for issues related to safety, maintenance, and fuel consumption using telematics, mobility services, and others.

Zain Hak, General Manager, Shell Fleet Solutions Asia shared “The freight industry is relatively analogue, with operations being managed without the use of online platforms. The concept of digitalisation is rising and at Shell, we aim to drive the future of mobility to address the various pressure points for both shippers and transporters.”

Digital and technology disruptions are starting to bring about a positive change. According to Frost and Sullivan, effective data use can help fleet managers increase productivity by 10-15%, cut fuel expenses by 20-25% and reduce vehicle idle time by 20-30%. As the third-largest economy of ASEAN, Malaysia is well-positioned to reap the benefits of the digital revolution. Furthermore, the nation has been positioning itself towards becoming a logistics hub in the region, encouraging more foreign companies to set up their logistics hub in Malaysia.

“Road freight in South Asia is characterised by fragmentation and high inefficiencies. We are very proud to have gained such a strong global player as Shell as our partner and make our services available to more shippers and transporters across Malaysia,” said Raymond Gillon, Co-founder and Chief Executive Officer, Ezyhaul.

Many transporters face the challenge of maintaining their cash flow specifically with credit requirements from customers and their operational expenditure. Most transporters have a 45–90-day payment term which could result in around 20%–25% upfront fuel expenditure. This partnership allows registered transporters to contract jobs via the Ezyhaul platform while being fuelled by Shell quality products, mitigating these large upfront payments.

The Ezyhaul platform allows for truck tracking and tracing, granting shippers and transporters full transparency. Furthermore, with the Shell partnership, customers can control fuel payment and consumption via real-time informatics, while providing business analytics and insights.

In addition to Malaysia, the partnership is also available in Thailand and India. The companies will also extend the collaboration to other new markets such as the Philippines, Indonesia and beyond, to further improve and grow the digital freight market.

(This content is surmised from a press release)