Avaya announced today that this year marks the 16th year positioned as a Leader in the Gartner Magic Quadrant for Contact Center Infrastructure,...
Tag Archives: customer experience management
By Jayajyoti Sengupta, Vice President and Head of APAC, Cognizant By 2030, Asia will represent 66% of the global middle-class population[1]. The ascent...
Servion Global Solutions, a specialist in Customer Experience Management, announced winning the Cisco Contact Center implementation contract from TC iTech Sdn Bhd, a...
Nokia Ad Analytics works in cooperation between operators, advertising companies and Nokia Networks. The service extracts the right data from operator networks, anonymizes...
