Majority Business Decision Makers Across Malaysia Lack Security Expertise

Sophos, a global leader in next-generation endpoint and network cybersecurity, today announced the findings of its report, The Future of Cybersecurity in Asia Pacific and Japan – Culture, Efficiency, Awareness, which reveals that the success of an organisation’s cybersecurity investment lies in more than buying technology, with corporate culture, employee education and path-to-purchase playing a critical role.

Across Malaysia, the majority (68 percent) of business decision makers believe lack of security expertise is a challenge for their organisation, with 72 percent observing recruitment of skills to be a struggle. This comes down to the set-up of cybersecurity within organisations, which commonly sees IT staff tasked with security in addition to their other responsibilities.

There is also a wider cultural issue, relating to attitude and behavior, impacting corporate cybersecurity. In fact, 92 percent of Malaysian organisations believe the biggest challenge to their security in the next 24 months will be improving cybersecurity awareness and education among employees and leadership.

Drivers of change 

More than half (59 percent) of organisations anticipate their use of external security partners to rise over the next 12 months. Organisations are increasing their number of partners in a bid to manage phishing, malware and ransomware threats, which were all highlighted as growing concerns by survey respondents.

However, the majority (68 percent) of Malaysian organisations are satisfied with their main security providers. As expected, organisations are most likely to consider new cybersecurity solutions or strategies after serious attacks or breaches, or to better support adoption of new technologies, products or services, according to the survey. They are also most likely to make changes to support regulatory or corporate compliance changes after a cybersecurity incident.

The role of the IT channel

Right now, organisations in Malaysia most commonly engage vendors for point solutions in traditional outsourcing/licensing contracts. However, in the next 24 months, organisations predict they will engage vendors and service providers on multi-year contracts for holistic solutions and licensing contracts – suggesting that the channel has an expanding role to play in businesses.

There is a growing requirement by Malaysian organisations for the channel to do even more. Two in five (37 percent) respondents want partners to demonstrate that they understand their business, and a further 39 percent are looking for partners to provide comprehensive end-to-end support.