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Dimension Data and NTT Group’s Arkadin sign global partnership

Dimension Data, announced that it has signed a global partnership with fellow NTT Group company, Arkadin, to deliver Cisco’s WebEx Cloud Connected Audio (CCA-SP) platform. Dimension Data is the first global non-telco or conferencing service provider to offer this solution worldwide, further positioning Dimension Data as the global market leader in the conferencing space.

Together, the two organisations are able to offer clients an unprecedented value proposition through the provision of a single managed conferencing service that caters to voice, web, audio and video. Dimension Data will leverage its expertise and skills in planning, deploying and managing complex UC infrastructures for clients, while Arkadin, through its cloud-based model, will provide a fast deployment cycle for delivering a high ROI over a short period of time.

“Cisco’s WebEx Cloud Connected Audio (CCA-SP) platform enables an optimal WebEx experience via quality of service connections to Cisco’s global WebEx Cloud,” explains Ian Heard, Dimension Data’s Group Communications Principal Director: Collaboration. “Many service providers protect their underlying investment bases, which stifles the organisation’s ability to unify the user experience, reduce cost and risk of delivery, and accelerate innovation. The partnership with Arkadin delivers another tool that the NTT group can deliver to enable our clients to embark on a transformation journey on their terms by bringing together their communications tower silos into a unified user strategy – and quickly.”

Arkadin’s David Lallemand, Vice President of Strategic Alliances, said, “Dimension Data and Arkadin already have a tight ‘in-field’ partnership. In addition, the synergies between our two organisations are aligned: we’re both members of the NTT Group, have a broad global reach, and share strong values around client centricity. Together, we have the skills and assets to deliver the most complete offering in the world to our clients.”

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About Dimension Data

Founded in 1983, Dimension Data plc is an ICT services and solutions provider that uses its technology expertise, global service delivery capability, and entrepreneurial spirit to accelerate the business ambitions of its clients. Dimension Data is a member of the NTT Group.

About Arkadin

Arkadin is one of the largest and fastest growing Collaboration Service Providers in the world. Our collection of market-leading audio/web/video conferencing and Unified Communications solutions enables enjoyable collaboration experiences that are essential to success in a digitally connected global workplace.  As an NTT Communications company, our services are delivered in the cloud and backed by a cutting-edge infrastructure for premium service quality.  Over 37,000 customers spanning the largest global enterprises to small businesses are supported locally in 19 languages through our network of 56 operations centers in 33 countries.

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