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Amadeus and Visa’s CyberSource Collaborates To Tackle Fraud and Friction in Travel

Amadeus has collaborated with CyberSource,Visa’s payment management platform, to offer the global travel industry a range of advanced fraud and payment management capabilities. From the outset, this collaboration will help travel merchants prepare for SCA, reduce fraud risk, and minimize the potential impact on customer experience with the introduction of two-factor authentication.

To help support SCA requirements, CyberSource’s 3-D Secure (3DS) 2 authentication solution is being integrated with Amadeus’ payment platform. 3DS 2 includes significant enhancements that lay the foundation for travel merchants and their banking partners to support SCA, without sacrificing a quick and simple payments experience.

Justin Fraser, Head of CyberSource Europe, commented: “The travel industry, like so many, is facing a new era shaped by new technology and regulation. This is coupled with the changing demands of consumers, who are expecting to interact and transact with ease. It’s critical to offer a seamless payment experience, while meeting new regulatory requirements and delivering effective authentication and fraud management.”

Bart Tompkins, Managing Director, Payments, Amadeus, added: “In a world where payments are increasingly mobile and travelers expect to pay with a single click, it’s essential merchants keep the overall experience in mind when implementing SCA.”

As part of Amadeus Payments’ offering, a range of CyberSource’s payment, fraud and authentication management solutions will be made available to the worldwide travel ecosystem. Appropriate fraud screening helps provide travel merchants with the confidence to pursue various exemptions under SCA, putting them in a stronger competitive position.